Understanding Why Elder Abuse Happens:
When Residents Push the Limits
Order# AB400
Presented by Georgia Stevens, PhD, APRN, BC
19 minutes
interactive discussion
title price: $150; $75 rental
An angry resident, a hostile resident, an uncooperative resident, a slow resident, a resident with Alzheimer's disease can all trigger an elder abuse situation when a nursing assistant is under time pressure or other work related stress. Staff explain what works to decrease frustration and anger and how to regain personal control even with the most challenging residents.